(FAQ) Frequently asked questions

How long does shipping take?

Orders arrive within 7-20 business days worldwide.

Do you offer free shipping?

Yes - free shipping on all orders worldwide.

Can I return my order?

All sales are final! That means no returns.

However,

A refund can be issued if your order arrives damaged, defective, or if the wrong item was shipped. A refund request must be submitted within 7 days of delivery and must include clear photo and video proof of the issue.

Refunds are not available for : - Change of mind or buyer's remorse - Shade not matching expectation - Delays caused by customs or shipping carriers - Orders marked as delivered by the carrier

For valid claims please contact us within 7 days with your order number and proof. Approved refunds will be issued within 5-7 business days.

What shades are available?

We offer 6 shades to match every skin tone.

How do I contact you?

Email us anytime - we are available 24/7.