(FAQ) Frequently asked questions
How long does shipping take?
Orders arrive within 7-20 business days worldwide.
Do you offer free shipping?
Yes - free shipping on all orders worldwide.
Can I return my order?
All sales are final! That means no returns.
However,
A refund can be issued if your order arrives damaged, defective, or if the wrong item was shipped. A refund request must be submitted within 7 days of delivery and must include clear photo and video proof of the issue.
Refunds are not available for : - Change of mind or buyer's remorse - Shade not matching expectation - Delays caused by customs or shipping carriers - Orders marked as delivered by the carrier
For valid claims please contact us within 7 days with your order number and proof. Approved refunds will be issued within 5-7 business days.
What shades are available?
We offer 6 shades to match every skin tone.
How do I contact you?
Email us anytime - we are available 24/7.